

If the user is already a member of this group (or if multiple group members have the same problem), check the user rights configuration on the remote Windows 10 or Windows Server 2016 computer. If this issue affects a single user, the most straightforward solution to this issue is to add the user to the Remote Desktop Users group. Modify the user's group membership or user rights assignment

For example, Windows 7 clients do not have this issue. Use remote desktop clients other than Windows 10.

